RiverMeadow, Inc. (“RiverMeadow,” “we,” “our,” or “us”) is committed to protecting the privacy and security of information entrusted to us. This Privacy Policy describes how we collect, use, disclose, and safeguard information in connection with our cloud migration, workload mobility, and related services (the “Services”).

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Scope

This Privacy Policy applies to:

  •   Visitors to our websites

  •   Customers using our Services

  •   Authorized users acting on behalf of our customers

It does not apply to data processed by our customers within their own environments, where RiverMeadow acts solely as a service provider (processor).

Information We Collect

We collect information in the following categories:

a) Account and Contact Information

  •   Name, email address, phone number

  •   Company name and role

  •   Account credentials

b) Technical and Usage Data

  •   IP addresses, device identifiers

  •   System logs, performance metrics

  •   Usage activity within the Services

c) Customer Data (Processed on Behalf of Clients)

  •   Data contained in workloads, systems, or applications migrated using our platform

RiverMeadow processes Customer Data strictly in accordance with customer instructions and applicable agreements.

How We Use Information

We use information to:

  •   Provide, operate, and improve the Services

  •   Authenticate users and secure access

  •   Monitor performance and troubleshoot issues

  •   Communicate with customers (support, updates, notices)

  •   Comply with legal and regulatory obligations

We do not sell personal information.

Data Sharing and Disclosure

We may share information with:

  •   Service Providers / Subprocessors

(e.g., cloud infrastructure providers, support tools)

  •   Business Transfers

In connection with mergers, acquisitions, or asset sales

  •   Legal Requirements

When required to comply with law, regulation, or legal process

All third parties are required to maintain appropriate confidentiality and security controls.

Data Security

We implement administrative, technical, and organizational safeguards designed to protect information, including:

  •   Access controls and authentication mechanisms

  •   Encryption in transit and at rest (where applicable)

  •   Monitoring and logging

  •   Secure development and operational practices

Data Retention

We retain information only as long as necessary to:

  •   Provide the Services

  •   Meet contractual obligations

  •   Comply with legal requirements

Customer Data retention is governed by customer agreements and configuration.

Your Rights

Depending on your jurisdiction, you may have rights to:

  •   Access your personal information

  •   Correct inaccurate data

  •   Request deletion

  •   Restrict or object to processing

Requests can be submitted using the contact details below.

International Data Transfers

RiverMeadow may process information in jurisdictions outside your own. Where required, we implement appropriate safeguards (e.g., contractual protections) to ensure lawful data transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

Contact Us

For questions or requests regarding this Privacy Policy:

RiverMeadow, Inc.

Email: privacy@rivermeadow.com