RiverMeadow, Inc. (“RiverMeadow,” “we,” “our,” or “us”) is committed to protecting the privacy and security of information entrusted to us. This Privacy Policy describes how we collect, use, disclose, and safeguard information in connection with our cloud migration, workload mobility, and related services (the “Services”).
Scope
This Privacy Policy applies to:
• Visitors to our websites
• Customers using our Services
• Authorized users acting on behalf of our customers
It does not apply to data processed by our customers within their own environments, where RiverMeadow acts solely as a service provider (processor).
Information We Collect
We collect information in the following categories:
a) Account and Contact Information
• Name, email address, phone number
• Company name and role
• Account credentials
b) Technical and Usage Data
• IP addresses, device identifiers
• System logs, performance metrics
• Usage activity within the Services
c) Customer Data (Processed on Behalf of Clients)
• Data contained in workloads, systems, or applications migrated using our platform
RiverMeadow processes Customer Data strictly in accordance with customer instructions and applicable agreements.
How We Use Information
We use information to:
• Provide, operate, and improve the Services
• Authenticate users and secure access
• Monitor performance and troubleshoot issues
• Communicate with customers (support, updates, notices)
• Comply with legal and regulatory obligations
We do not sell personal information.
Data Sharing and Disclosure
We may share information with:
• Service Providers / Subprocessors
(e.g., cloud infrastructure providers, support tools)
• Business Transfers
In connection with mergers, acquisitions, or asset sales
• Legal Requirements
When required to comply with law, regulation, or legal process
All third parties are required to maintain appropriate confidentiality and security controls.
Data Security
We implement administrative, technical, and organizational safeguards designed to protect information, including:
• Access controls and authentication mechanisms
• Encryption in transit and at rest (where applicable)
• Monitoring and logging
• Secure development and operational practices
Data Retention
We retain information only as long as necessary to:
• Provide the Services
• Meet contractual obligations
• Comply with legal requirements
Customer Data retention is governed by customer agreements and configuration.
Your Rights
Depending on your jurisdiction, you may have rights to:
• Access your personal information
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
Requests can be submitted using the contact details below.
International Data Transfers
RiverMeadow may process information in jurisdictions outside your own. Where required, we implement appropriate safeguards (e.g., contractual protections) to ensure lawful data transfer.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
Contact Us
For questions or requests regarding this Privacy Policy:
RiverMeadow, Inc.
Email: privacy@rivermeadow.com





