Starter
- Migration estate
- Up to 250 migrations
- Representative pilot
- 3 VMs
- Hypercare window
- 15 days
Services / Premium Enablement
Self-service execution.
Expert help where you need it.
For customers and partners using RiverMeadow self-service licenses, Premium Enablement adds specialist assistance with installation, configuration, a representative pilot and production hypercare across supported destinations.
Expert assistance at every step
01 / Install
Establish the target environment
Support deployment of the supported destination platform and core services to the agreed specification.
02 / Configure
Prepare for production
Help configure compute, networking and storage alongside your delivery team.
03 / Pilot
Validate a representative move
Prove the target through a representative pilot migration before the program scales.
04 / Hypercare
Support the production ramp
A named point of contact provides guidance, troubleshooting and knowledge transfer during the agreed window.
Available across supported platforms
Your team leads implementation and execution. RiverMeadow provides specific additional support around your chosen destination, with the technical scope, pilot and handover defined together.
Explore ongoing product support →Premium Enablement covers the agreed deployment, pilot and lift-and-shift migration scope. Hypercare is provided during agreed business hours; it does not include 24×7 coverage or response-time commitments. OS Modernization Services can be scoped separately.